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Journey of a Customer Success Representative
A look into the career growth of a support executive
Nov 30, 2023
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Cxperts Africa
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Journey of a Customer Success Representative
A day in the life of an Inbound Agent/Account Manager
Oct 20, 2023
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Cxperts Africa
6
Journey of a Customer Success Rep
A look into the diversified career growth of a mathematician
Aug 28, 2023
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Cxperts Africa
3
Journey of a Customer Success Representative
A look into the career path of a micro-biologist turned customer success manager
Jul 3, 2023
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Cxperts Africa
1
Journey of a Customer Success Representative
A ride into the career path of an intern turned team-lead
May 8, 2023
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Cxperts Africa
6
How Well Do You Know Your Customers?
As a Customer Success executive when asked "Do you know your customer(s)?" The fastest answer would be " Yes" but do you really know your customers…
Oct 28, 2022
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Cxperts Africa
2
Why is Customer Success Important to Businesses?
I do not mean to sound poetic but there is something about customer success that when a brand is able to hack it, they become pacesetters in their…
Sep 30, 2022
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Cxperts Africa
Courses on Customer Success
If I had a dollar for every time someone asked me for customer success-related courses, I’ll probably be on a yacht in Dubai...
Sep 19, 2022
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Cxperts Africa
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Cxperts Africa
Redefining customer experience
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